Blog archive

I don’t claim to have all the answers. But I do spend a lot of time in rooms full of smart, well-intentioned people trying to solve genuinely hard problems – usually around digital inclusion, accessibility, and how to make big organisations behave less like big organisations.

This is my attempt to document what I’m figuring out. Occasionally there is exasperation. Often there is a point.

Blog categories

Latest posts

  • Networking with purpose

    Networking with purpose

    Yesterday I attended the kick-off of the new South West Test and Learn Network. This wasn’t the sort of networking event where you collect business cards that will eventually get lost in a drawer…

  • Alt text matters

    But it’s not the whole picture If you’ve spent any time around web guidelines, you know to add alt text to your images. Good quality, descriptive alt text is essential for screen reader users.…

  • Planning for inclusivity

    It is increasingly common to ask whether people have any accessibility or adjustment requirements. On the surface, this looks like good practice. It signals awareness and an openness to accommodate different needs. But when we ask,…